Expired Passwords:
Users are now required to change their password at least once every six months.
You will receive a notice starting 14 days before your password expires.
When you receive the message, you can opt to change the password now, or postpone until the next time.
On the expiration date, you will be required to change your password before you can login.
This change is being made for security reasons.
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Disabled Passwords:
If you disable your password while signing into TPS,
please contact your internal TPS system administrator or Support Team.
Once your password is enabled you will be sent an e-mail that contains your new password.
The password is a system-generated password.
Please change your password to a more familiar password after logging into the system the first time.
Our support team does not have visibility to the new system generated password.
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Please Note:
The support phone number has changed to
1-877-482-2400
and e-mail address has changed to
ITServiceDesk@hubgroup.com,
please be sure to update any address book entries for the previous phone number and address.
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